My account showing 19gb?

My account showing 19gb?

My account showing 19gb?

Sbs
I'm a Participant Level 1
I'm a Participant Level 1

My account showing 19gb?

Hi,

 

so I️ got the new 10gb/60$ plan. But on my My Account it’s showing 19gb.  Anyone else having an issue where their my account is showing more gb or an excessive amount of gb compared to what their plan is? 

2 REPLIES 2
FidoRanya
Former Moderator

Hey @Sbs ,

 

This doesn't sound right, you should only be seeing 10 GB.

 

I will send you a PM so we can look into this Smiley 



Scooby-Doo
I'm Qualified Level 1

Hi @Sbs this happened to me too

 

It only shows because you have modified changed your plan in the middle of your cycle.

N.B./!\

Although it appears 19Gb You should only use 10Gb that you lately agreed to so not pay any extra.

 

Have a beautiful day Smiley