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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Where can I buy a Fido home phone adapter (ZTE WF723)?
Nobody at Fido can tell me how to replace the home phone adapter (receiver) used to connect my elderly parents' landline phone to the Fido network. I tried Live Chat twice, called twice, but every single time I waited hours and just got the runaround...
Resolved! Canada USA calling
Will Fido be offering Canada USA calling like other companies ?
My Account page is not loading
My Account page is not loading. I tried different browsers and cleared cache. Nothing works. Any advice would be appreciated. Thanks!
Terrible customer service
Yesterday i called the CS to see if there is any good offers to benefit from since my contract is coming to an end in January, i spoke to a representative which gave me options to choose from to have a new phone (S20+plan)! The offer says i can benef...
change of delivery address
I am waiting for more than 3 hours, with multiple disconnectings on someone who can change the address on the Fedex waybill. This is so ridiculous. Fido write down someones telephone number and have decency to call that person back!
