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Mobile reactivation

Palguim
I'm a participant level 2
I'm a participant level 2

I temporarily suspended my account for 4 months. However, I would like to reactivate it as I will be in Canada this weekend. Therefore I will need to use an active phone number to stay in touch with the border patrol agents during my  14 days mandatory quarantine.

2 REPLIES 2

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Palguim,

 

  Welcome to the community!

 

  In order to remove the temporary suspension, you need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers

 


Palguim
I'm a participant level 2
I'm a participant level 2

Thank You for the reply. I