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Mobile Data not working

Saad95
I'm a participant level 1
I'm a participant level 1

My mobile has been out of service for 3 days.

Phone is perfectly fine (Samsung Galaxy s6).

Tried restarting and all.

Help would be appreciated.

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

Hey @Saad95

 

Welcome to the Community!

 

Did you make any change to your plan or line during the cycle?

 

Is there a past due amount on your account?

 

Those are elements that could impact your Mobile Data Smiley

 

And is it like that everywhere? Or only in a specific area?