IOS IKEv2 VPN over LTE does not work anymore

[kris2k]

I’ve read the recent posts about people affected by usage NordVPN complaining, but in my case, it’s my personal network and my internal users.

I’ve ran through the preliminary details and it appears that the phone is initiating a direct IPV6 tunnel that’s superseding the device’s routing table and not allowing the device to use the IPv4 or IPv6 gateways provided by the VPN tunnel (our IPSec tunnel is dual-stack) which are provided by the device’s routing table.

What’s up with this?

Any recommended IOS profile tweaks to push down?

[kris2k]

Hey everyone!

A little bit of an update for this.  

For Apple devices: 
Apple has released the latest iOS 12.0.1 software which may resolve issues for certain remote/VPN Apps using the IPv6-only connections.

If you’re experiencing this issue, please update to iOS 12.0.1 (or newer) and test again.

A possible workaround for Android devices only:
Modify the APN “ltemobile.apn” to IPv4 instead of the default IPv4/IPv6 in the phone settings, under Wireless & Networks - Cellular Networks - Access Point Names.

Power cycle the device and test the VPN connection again.

If the issue persists, please note the date and time of the failure and let us know so we can send you a PM to look closer into this with you.

[FidoSaira]

Hey @logicallayer 

Welcome aboard the Community!

I'll send you a PM so we can look into this with you.

Talk soon

[karter]

Hi @FidoSaira.  I’m having the same issue. Can you help?

[FidoPierre]

Hey @karter, 

I'll send you a PM so we can take a closer look into this together.  

[FidoPierre · Accepted solution]

Hey everyone!

A little bit of an update for this.  

For Apple devices: 
Apple has released the latest iOS 12.0.1 software which may resolve issues for certain remote/VPN Apps using the IPv6-only connections.

If you’re experiencing this issue, please update to iOS 12.0.1 (or newer) and test again.

A possible workaround for Android devices only:
Modify the APN “ltemobile.apn” to IPv4 instead of the default IPv4/IPv6 in the phone settings, under Wireless & Networks - Cellular Networks - Access Point Names.

Power cycle the device and test the VPN connection again.

If the issue persists, please note the date and time of the failure and let us know so we can send you a PM to look closer into this with you.

[Sonia8]

Hi , I’m having the exact same issue.  

Can I please get assistance via PM?

If possible in French, it would be great !

Thanks!

[FidoRanya]

Absolutely! 

Sending a PM your way now @Sonia8 .

[Sonia8]

 I didn't get any email yet to help me solve my problem - Can you please send me a PM ? English is fine - I need help urgently. Thank you!

[FidoSaira]

Hey there, 

Sorry about that. I sent you a PM

[MeMyselfAndYou]

I do have the same problem would would  appreciate being told by a private message how to solve it.

Thanks

[FidoJulien]

Hey @MeMyselfAndYou

Welcome to the community

I'll be sending you a PM so we can take a look at this together.

Talk to you soon!