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I do not receive verification codes to confirm applications

rumarinca
I'm a participant level 1
I'm a participant level 1

Hello.
Yesterday, I bought a tablet with a 4GB data plan.
Today, I changed the number.
The Internet (LTE) works without problems.
The number has changed in both account and tablet.
But now, I can not verify any application (Google, Telegram, WhatsApp) because I do not receive SMS with a confirmation code.
Also, I sent an SMS to this number from another device. SMS did not pass. On the sending device, it shows a sending error.
How to solve this problem?

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

Hey @rumarinca

 

Welcome to the Community Smiley

 

Data Only plans do not support calls, texts and pictures messages so this would be why you are not able to send SMS to the line in question.

 

Would it be possible to direct the SMS with confirmation codes to your mobile phone number instead?