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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! Waste of time contacting Customer Support!!!!!!!!!

Contacted Customer Support about not getting my bills a couple of times!!!  They have charged me late fees and they won't budge.   I have asked them numerous times to please text me about the bill.   I have also explained to them about my texts not g...

Rosie15 by I'm a participant level 1
  • 337 Views
  • 6 replies
  • 0 likes

Important!!!

Comment puis-je entrer en contact avec le bureau du président ? J'ai reçu le pire support client au cours de la dernière semaine. J'ai dû contacter Fido 5 fois au cours de la dernière semaine pour résoudre mon problème. Des heures de mon temps ont ét...

Nat79 by I'm a participant level 1
  • 14 Views
  • 1 replies
  • 0 likes

Sms regarding reward

Hi, I got below sms and seems like a scam to me. Could anyone confirm it. The message came from 19024486709"Fido Solutions:Hello! Wishing you joyful holidays! As a valued IoyaI customer, enjoy a $50 (CAD) gift to express our gratitude. Embrace the sp...

Sunz by I'm a participant level 1
  • 8303 Views
  • 20 replies
  • 7 likes

very disappointed with fido service

I am writing to express my dissatisfaction with terrible service from Fido . I am on the line with fido since I moved to fido. I have been with so long will Bell and unfortunately I switched to Fido. I lost a loyalty deal that I had with Bell. Fido o...

rssweets by I'm a participant level 2
  • 2419 Views
  • 10 replies
  • 1 likes