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How to delete account?

sevenbravo
I'm a Participant Level 1
I'm a Participant Level 1

I changed providers and discovered my account hadn't been deleted. Does anyone know how I can delete my account?

1 REPLY 1

FidoLony
Moderator
Moderator

Hey @sevenbravo

 

Welcome to the community! 

 

If you're referring to your fido.ca account, it actually won't be deleted even after the main account has been cancelled. It remains available so you can review your bills and final bill as well. 

 

However, if you're referring to your fido mobile account, this should have been cancelled as soon as the transfer took place. Unless there is another service active on that account. If it remains active despite the transfer, please reach out to one of our agents here.