November 2017
Hi, I've moved country and need to cancel my plan, none of the overseas number will work, is there an email I can contact?
Solved! Go to Solution.
January 2019
I'm not in Canada anymore So please cancle my phone number.
January 2019
Hey @Taurenbear Congrats on your first post! We've moved it here as it does deal with the same topic.
You'll need to contact us by one of our customer service channels to make that change to your account. If calling is not an option for you, you can contact us via live chat or social media. Here's the page with all our contact info.
Take care.
November 2020
The live chat is not available now..?
November 2020
Hello @bxy123,
Welcome to the community!
What happens when you try to contact us through our Live Chat?
November 2020
It said the live chat is not available now...i really need to cancel my phone number now. Could you help me?
November 2020
November 2020
yes, i only can use live chat. But is shows"We’re really sorry we can’t assist you, something went wrong. Let’s go get you a Live Chat agent." and i did not get any live chat agent..?
November 2020
Hey @bxy123! We'll send you a PM in a moment.
November 2020
Ok, i already finish that form. Thank you.
November 2017
Hello @bronte1993,
Welcome to the community!
You can contact Fido through any of the available methods listed here.