Hi I have new SIM card I want active my SIM cards
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SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.
To do it on Fido.ca select the Services tab, and click on Mobile. You'll find the Update SIM Card link lower down the page, under Quick Actions
Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.
Hope this helps! 😀
That is strange. I don't have that option under my account. I have similar options, like my phone number on the very left with the check mark, then "Change My Number", then "Refer A Friend". I don't have "Update SIM Card" nor "Upgrade My Device" as per your screenshot.
Is it because I am using Fido Prepaid and you are Monthly Plan? Please kindly advise.