How to activate my new SIM card

Reply
I'm a Participant Level 2 alsaediahned
I'm a Participant Level 2

How to activate my new SIM card

Hi I have new SIM card I want active my SIM cards

 

 

 

Accepted Solution

Re: How to activate my new SIM card

Hey @Baljitkaur

 

SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.

 

To do it on Fido.ca select the Services tab, and click on Mobile. You'll find the Update SIM Card link lower down the page, under Quick Actions

 

Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps! 😀

View solution in context
Flag this to a Moderator
Message 1 of 57
63,762 Views
I'm a Participant Level 1 Marat1
I'm a Participant Level 1

Re: How to activate my new SIM card

Hello 

i just got a new simcard because the previous one I have lost and now I have some problems with activating it.

on My Account, there is no button Activate simcard. why is that and what I need to do?

Flag this to a Moderator
Message 46 of 57
1,509 Views
Moderator
Moderator

Re: How to activate my new SIM card

Hey @Marat1

 

Welcome to the Community!

 

I moved your post here so you can find the answer to your question Smiley

 

Don't hesitate to contact us if anything 



Flag this to a Moderator
Message 47 of 57
1,502 Views
I'm a Participant Level 1 myphone143
I'm a Participant Level 1

Re: How to activate my new SIM card

how do I update my sim card, I got a new sim card

Flag this to a Moderator
Message 48 of 57
1,363 Views
Moderator (inactive) FidoRachel
Moderator (inactive)

Re: How to activate my new SIM card

Hey @myphone143

 

I moved your post to this thread since the answer to your question can already be found here



Flag this to a Moderator
Message 49 of 57
1,353 Views
I'm a Participant Level 2 Baljitkaur
I'm a Participant Level 2

Re: How to activate my new SIM card

Hi 

Flag this to a Moderator
Message 50 of 57
1,123 Views
I'm a Participant Level 2 Baljitkaur
I'm a Participant Level 2

Re: How to activate my new SIM card

Hi can you activate my new SIM card

 

 

Flag this to a Moderator
Message 51 of 57
1,227 Views
Moderator
Moderator
Solution

Re: How to activate my new SIM card

Hey @Baljitkaur

 

SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.

 

To do it on Fido.ca select the Services tab, and click on Mobile. You'll find the Update SIM Card link lower down the page, under Quick Actions

 

Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps! 😀



Flag this to a Moderator
Message 52 of 57
1,221 Views
I'm Experienced Level 1
I'm Experienced Level 1

Re: How to activate my new SIM card

goto the fido store to activated, that way if any problems can be fixed.

Flag this to a Moderator
Message 53 of 57
1,198 Views
I'm a Participant Level 2 Maulikk
I'm a Participant Level 2

Re: How to activate my new SIM card

 

can anbody have an idea how to activate a simcard, i don't have the old sim card number can anybody please help me to activate new sim asasp..!!

 

thanks

Flag this to a Moderator
Message 54 of 57
1,184 Views
Moderator
Moderator

Re: How to activate my new SIM card

Hey @Maulikk! I moved your post here as it deals with the same topic. 

 

If you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps Smiley



Flag this to a Moderator
Message 55 of 57
1,179 Views
I'm a Participant Level 1 sbarvaliya1
I'm a Participant Level 1

Re: How to activate my new SIM card

asking for old sim card number when i am having a new sim card how do i get a sim number to enter

 

Flag this to a Moderator
Message 56 of 57
1,055 Views
Highlighted
Moderator
Moderator

Re: How to activate my new SIM card

Hey @sbarvaliya1! Welcome to the community. Smiley

 

If you still have the old SIM card, the number is written on it. It starts with 8930.....

 

If you don't, you will have to go to store to activate it.



Flag this to a Moderator
Message 57 of 57
1,048 Views