How to activate my new SIM card

Reply
I'm a Participant Level 2 alsaediahned
I'm a Participant Level 2

How to activate my new SIM card

Hi I have new SIM card I want active my SIM cards

 

 

 

Accepted Solution

Re: How to activate my new SIM card

Hey @Baljitkaur

 

SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.

 

To do it on Fido.ca select the Services tab, and click on Mobile. You'll find the Update SIM Card link lower down the page, under Quick Actions

 

Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps! 😀

View solution in context
Flag this to a Moderator
Message 1 of 59
67,374 Views
Highlighted
I'm a Participant Level 2 Baljitkaur
I'm a Participant Level 2

Re: How to activate my new SIM card

Hi can you activate my new SIM card

 

 

Flag this to a Moderator
Message 51 of 59
1,563 Views
Moderator
Moderator
Solution

Re: How to activate my new SIM card

Hey @Baljitkaur

 

SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. For prepaid accounts it can only be done in a store.

 

To do it on Fido.ca select the Services tab, and click on Mobile. You'll find the Update SIM Card link lower down the page, under Quick Actions

 

Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps! 😀



Flag this to a Moderator
Message 52 of 59
1,557 Views
I'm Experienced Level 1
I'm Experienced Level 1

Re: How to activate my new SIM card

goto the fido store to activated, that way if any problems can be fixed.

Flag this to a Moderator
Message 53 of 59
1,534 Views
I'm a Participant Level 2 Maulikk
I'm a Participant Level 2

Re: How to activate my new SIM card

 

can anbody have an idea how to activate a simcard, i don't have the old sim card number can anybody please help me to activate new sim asasp..!!

 

thanks

Flag this to a Moderator
Message 54 of 59
1,520 Views
Moderator
Moderator

Re: How to activate my new SIM card

Hey @Maulikk! I moved your post here as it deals with the same topic. 

 

If you do not have the old SIM Card number then activation on Fido.ca will not work. You must pass by a store to activate your SIM card.

 

Hope this helps Smiley



Flag this to a Moderator
Message 55 of 59
1,515 Views
I'm a Participant Level 1 sbarvaliya1
I'm a Participant Level 1

Re: How to activate my new SIM card

asking for old sim card number when i am having a new sim card how do i get a sim number to enter

 

Flag this to a Moderator
Message 56 of 59
1,391 Views
Moderator
Moderator

Re: How to activate my new SIM card

Hey @sbarvaliya1! Welcome to the community. Smiley

 

If you still have the old SIM card, the number is written on it. It starts with 8930.....

 

If you don't, you will have to go to store to activate it.



Flag this to a Moderator
Message 57 of 59
1,384 Views
I'm a Participant Level 1 Gohopalong1
I'm a Participant Level 1

Re: How to activate my new SIM card

I am can't seem to active my new SIM card

Flag this to a Moderator
Message 58 of 59
262 Views
Moderator
Moderator

Re: How to activate my new SIM card

Hey @Gohopalong1,

 

Welcome to the Community Smiley

 

What happens when you try to activate it? Is there an error message on your side and if yes, what's the error?

 

I would suggest clearing the cache and cookies of your browser or try a different browser to see if that helps.

 

Keeps us posted!

 

 



Flag this to a Moderator
Message 59 of 59
242 Views