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How to access recordings of phone conversation made to Fido agent

ppppppppppppp34
I'm a participant level 1
I'm a participant level 1

Hi,

 

How can I access recordings of phone conversation made to Fido agent?

 

How can I do it via email, online, phone?

 

Thanks!

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Ppppppppppppp34,

 

  Welcome to the community!

 

  As far as I am aware, you can view this post for the information you require.

 

  Alternatively, you might be able also request the recordings using this form here. I understand that page might not be specific to Fido, however, they do provide the option to choose Fido as Brand.

 

Hope this helps 😀

 

Cheers