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How do I return a phone ordered by phone

Username348
I'm a participant level 2
I'm a participant level 2

Hi.

 

Received the Huawei p20 by mail today, absolutely hate it how can I return it? I ordered by phone on Sunday. 

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @Username348! Welcome to the community. Smiley

 

You can certainly exchange or return that device, as it looks like that is within our satisfaction guaranty. You can find all the details about that here. To go ahead and make the exchange/return, you need only contact us here or we can send you a PM and continue throught the community.

 

Hope that helps. Smiley