How do I cancel Spotify Premium if I am not currently in Canada?

How do I cancel Spotify Premium if I am not currently in Canada?

How do I cancel Spotify Premium if I am not currently in Canada?

SOLVED
a2854s13
I'm a Participant Level 1

How do I cancel Spotify Premium if I am not currently in Canada?

How do I cancel Spotify Premium if I am not currently in Canada? I am not using my Fido phone these few months and I cannot receive text messages from fidohub.ca.

 

***Edited to add labels***

Accepted Solution

Re: How do I cancel Spotify Premium if I am not currently in Canada?

Solved by Moderator

Hi @a2854s13!

 

Spotify premium can indeed be cancelled through Fidohub.ca but since you are unable to receive text messages, I will go ahead and send you a PM to help you out. 

 

And oh, welcome to the Community Smiley

 

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5 REPLIES 5
FidoFaiza
Moderator

Hi @a2854s13!

 

Spotify premium can indeed be cancelled through Fidohub.ca but since you are unable to receive text messages, I will go ahead and send you a PM to help you out. 

 

And oh, welcome to the Community Smiley

 



Nonialize
I'm a Participant Level 2

I have got the same problem, I can't receive text messages so fidohub.ca will not be of help for me. Can you help me get my spotify account cancelled?

 

Thanks!

Hany

Hi there @Nonialize

 

Thanks for getting in touch Smiley 

 

Here's a few questions that might help us figure out the source of the issue: 

 

First, are you connected to Wi-Fi or Mobile Data? 

 

Are you getting an error message when trying to cancel your subscription through www.fidohub.ca?

 

Do you have a Pulse plan? 

 

Or are you using the standalone Spotify Premium ad-on? 

 

Thanks for filling me in on those details!



Nonialize
I'm a Participant Level 2

Thanks for your reply @FidoCatherine !

 

I will get back to you with answers shortly

 

Rgds,

Hany

Sounds good Smiley We'll await your feedback! Thanks again for checking this out.