November
I'm a longtime user with fido for over 8 years, and I nearly upgraded my phones with Fido financing program every 2 years. It was just last year when I upgraded my last phone from fido. This time when I was about to do so, Fido only offered me the options of 1. Keep my current plan and pay the full price for the device, or, 2. Take the device with financing program and change my current plan to another which is more expensive. I've tried like 8 different phone models and no one would let me keep my plan.
I'm so disappointed because i don't wanna change my plan. Thank you Fido for saving my money for buying new phone from you.
November
Hello @ruixena,
The option you were given to upgrade the device is the only option you have, if you are currently financing a device you will need to pay out the balance before you can finance another device.
November
I'm paying out the balance, sadly I just want to keep my current plan as I always did when financing devices