Fido extra - Shaw Academy is bogus

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Fido extra - Shaw Academy is bogus

I recently started Shaw Academy as per Fido extra offer free one online course. This course is scheduled to 4 week. 2 week pass on and now it asks to register and pay money to continue. Shaw Academy supposed to offer one course completely free as per offer. 

 

Please do not use this free online course offer

Flag this to a Moderator
Message 1 of 25
6,183 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Fido extra - Shaw Academy is bogus

I have also signed up for shaw academy for the free trial. That was a big mistake as they charged me even though I cancelled and there is no way to reach them. Fido should not encourage their customers to be scammed by this company. How do i get my money back? 

Flag this to a Moderator
Message 21 of 25
515 Views
Highlighted
Moderator
Moderator

Re: Fido extra - Shaw Academy is bogus

Hey @Cristou

 

Welcome to Fido's Community!

 

We're sad to learn your experience with Shaw Academy hasn't been a positive one. It's certainly not the kind of service we'd like you to experience. We assure you that our Fido XTRA perks are legitimate as @FidoNick mentioned!  

 

The free trial was offered for 4 weeks only. If the course was taken for a longer period, it would be charged. Did you take the course for that time period?

 

Since it was a third party offer, you would have to look into it with Shaw Academy. You can contact them via their website and deposit a query.



Flag this to a Moderator
Message 22 of 25
498 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Fido extra - Shaw Academy is bogus

Hey!did you pay for the tools?29.99$?

Flag this to a Moderator
Message 23 of 25
186 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido extra - Shaw Academy is bogus

Got scammed 40$ today, unauthentic payment. They automatically charged for some toolkits without any of my permission. 

This company is totally a scam. FIDO, please stop working with them!!!

Flag this to a Moderator
Message 24 of 25
105 Views
Highlighted
Moderator
Moderator

Re: Fido extra - Shaw Academy is bogus

Hey @anhtaiqb!

 

Thank you for sharing your experience with us. We want our Fido XTRA perks to be seamless for our customers so we are sad to read that you were charged.

 

Have you reached out to Shaw Academy to see what happened?

 

You can contact them by e-mail at : support@shawacademy.com

 

I hope that helps!

 

 



Flag this to a Moderator
Message 25 of 25
84 Views