Fido closing balance refund but haven't received

[Haidong]

I was told to get my account balance refund two months ago. However I haven't received it so far. Is there any way to do with it?

[FidoValerie]

Hey @Haidong

Sorry to hear that you have yet to receive the refund!

You can contact us through any of the channels listed here and we'll be glad to look into that.

Alternatively, we can also send you a PM through the Community, should that work best for you!