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Fido Prepaid, unable to register credit card to account

dj127910
I'm a participant level 1
I'm a participant level 1

I tried registering mutliple different credit cards to my prepaid account via website, automated service, and just recently through a representative.

 

 

All of them have been rejected, one explanation I got from the rep was that my card was not from a financial institution (PC financial) so we tried my BMO one that failed too.

 

 

So could I get confirmation that PC financial mastercards have been officially rejected from registering on Fido systems, and a solution to my problem, although I have been using one since forever through Fido, and the only thing was it was about to expire.

 

 

Thanks.

 

 

 

***Edited to add labels***

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