Fido Home Phone message indicator stays on

Fido Home Phone message indicator stays on

Fido Home Phone message indicator stays on

SOLVED
GoranK
I'm a Participant Level 2

Fido Home Phone message indicator stays on

Fido Home Phone message indicator stays on for a longtime after the message is deleted and mailbox is empty. How to fix it?

 

 

Accepted Solution

Re: Fido Home Phone message indicator stays on

Solved by I'm Qualified Level 1

Hi @GoranK there are update software to address a bug with the message waiting indicator!

See Detail info  here  Home Phone – Important Update

 

Wireless Home Phone – Important Update

 

***Please contact us if you are experiencing either of these issues as we’ll need to update your account for it to go through***

 

Cc: Fwd  @FidoSolutions

 

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4 REPLIES 4
Scooby-Doo
I'm Qualified Level 1

Hi @GoranK

Welcome to the Community:robothappy:

Is that for the WF720 or the WF721?

Or another phone model?

 

You might need an update firmware or new device, please follow up for your specific support.

 

Cheers!

GoranK
I'm a Participant Level 2

Thanks for the response. Model is 721 and it is new - picked from the store a week ago.

Scooby-Doo
I'm Qualified Level 1

Hi @GoranK there are update software to address a bug with the message waiting indicator!

See Detail info  here  Home Phone – Important Update

 

Wireless Home Phone – Important Update

 

***Please contact us if you are experiencing either of these issues as we’ll need to update your account for it to go through***

 

Cc: Fwd  @FidoSolutions

 

GoranK
I'm a Participant Level 2

Resolved. Thank you.