Extra 2GB offer on Pulse plan

Extra 2GB offer on Pulse plan

Extra 2GB offer on Pulse plan

I'm a Participant Level 1

Extra 2GB offer on Pulse plan

Hello

 

I just switched my plan to the Fido pulse 5GB - Medium. On the app it stated that for a limited time there is an extra 2GB, for 7GB total.

 

I don't see this on my account. I also wonder if this promotion expires, that if I do get the 7 will it remain as such or only for a certain period?

 

Thanks for your help! 

2 REPLIES 2
Moderator

Hey there!

 

Were you able to confirm your plan's details? 



Moderator

Hey @metaphysicalfud

 

Welcome aboard the Community!

 

The details of your plan are typically available on fido.ca/Fido application. You should be able to see if you have a 5GB plan. 

 

To better understand, can you show us a screenshot of what you see on the application?

 

Is it possible you had a data add-on or a loyalty data that expired from your account?

 

Let us know.