I just switched my plan to the Fido pulse 5GB - Medium. On the app it stated that for a limited time there is an extra 2GB, for 7GB total.
I don't see this on my account. I also wonder if this promotion expires, that if I do get the 7 will it remain as such or only for a certain period?
Thanks for your help!
Welcome aboard the Community!
The details of your plan are typically available on fido.ca/Fido application. You should be able to see if you have a 5GB plan.
To better understand, can you show us a screenshot of what you see on the application?
Is it possible you had a data add-on or a loyalty data that expired from your account?
Let us know.