Deactivating Account in other country

[woonglceo]

Hello, I am an international student who was staying in Canada til May, and I came back to my country in a hurry due to personal issues, but I just realized that I did not deactivate my Fido account when I was in Canada. Is there any way to deactivate my account in my country? 

[kvasu_cool]

I am into a similar kind of a situation.Also, I tried reaching the chat agents but was unable to get required help despite long wait. Can someone assist please.

[FidoAllan]

Hey @kvasu_cool! We'll send you a PM to assist you further. 

[patrickchan]

you should be able to contact fido chat, or facebook messager (might not work if you are in mainland China as facebook is blocked), if not you can always call them, (times should be eastern time zone, -5 hours GMT)

US

1-514-933-3436

Weekdays - 8am to 9pm

Weekends - 9am to 5pm

Abroad

+1-514-925-4590

Weekdays - 8am to 9pm

Weekends - 9am to 5pm

[FidoClaudia · Accepted solution]

Hey @woonglceo,

Welcome to our Community. I hope everything's alright!

You're definitely able to deactivate the account  by reaching one of our agents. You can get in touch through here or we can send you a PM on the Community.

Let us know what option would work best for you.