I recently had mobile data stop functioning on my iphone after having data overage protection kick in. Given I am often going over my data allotment per month, I changed my plan to another that has significantly more data per month. My Fido online account tells me I have sufficient data left on my current monthly cycle. I am not sure if it's the data overage protection that has not turned off in Fido's systems. I don't see any other reason for this issue. I've tried restarting my phone, turning off Wifi toggle, ensuring Cellular data toggle is on, reset network settings on my iphone. It's not an issue with cookies or cache because data isn't working for all the apps that access internet from my mobile. The chat bot does not give me the option to chat with a live agent. Phone support is also a bot and they can only give me an appointment with a live person tomorrow. I rely on having data access all the time, so I cannot wait until tomorrow. I am hoping someone here may be able to help in any way. Thank you.
