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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Slow mobile data

Been a Fido customer for about 6 years now and I never had this problem before about 2 months ago data start running slow around 1-3 mbps use to run in-between 30-40 mbps, I'm in a rural area but never had this problem before, even with 3 to 4 bars s...

Vinn24 by I'm a participant level 2
  • 2019 Views
  • 4 replies
  • 1 likes

Resolved! I want to make formal complaint to the Ombudsman

Hello,I need to make formal complaint to the ombudsman office urgently. I read some of the posts in the Fido community and noticed that the office of the president can solve the issues before reaching out the ombudsman office.As such, I need direct c...

Vanig by I'm a participant level 3
  • 2567 Views
  • 5 replies
  • 1 likes

USA roaming charges

The roaming charges of $12.00 per day is excessive, and uncalled for. This is simply a cash-grab by Fido (Rogers), and many other cell providers. I can understand high roaming rates outside of North America, but USA roaming in tatmount to thievery. I...