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Data Bytes/5 Extra Hours of Data not reset (2020-10-04)

Lam338
I'm a participant level 2
I'm a participant level 2

My Data Bytes is not reset.

My new billing cycle started Oct 4 but as of today (Oct 7) my account is still showing last month usage and the sessions reset will be in 28 days.

 

And I cannot find a way to contact Fido.

Can't find the Live Chat link I usually use in past.

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