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Customer Service/Retention

faSFGASDF
I'm a participant level 3
I'm a participant level 3

If anything this is for visability. I have been using Fido for almost 8 years, called them to see if they could match their competitors. After going back and forth for a while, the best they could do is match the plan and give me 9 dollars off a new phone (this includes me using all my fido dollars) compared to their competitors pricing. Weak customer service and retention.

 

 

***Edited to add labels***

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