Contact office of the president

Contact office of the president

Contact office of the president

I'm a Participant Level 2

Contact office of the president

How do I get in contact with the office of president? I have been receiving the worst customer support over the past week.nice had to reach out to Fido 5 times now in the past week to resolve my issue. Hours of my time have used up to try and solve this and the last time I was on the phone with customer support they talked very rude to me and hung up!  I would really like to talk to someone for a resolution to my problem. 

6 REPLIES 6
I'm a Participant Level 1

how do i contact the president's office to complain? 

Hello @mahmoodA,

 

Welcome to the community! 

 

What seems to be going on? 



Moderator

Hey @Melb12

 

I'll send you a PM so we can take a look at things together.

 

Talk to you soon! 



I'm a Participant Level 2

I never received a PM from you..🤔

Hey @Melb12

 

That's odd. I'll send you one now so we can take a closer look into this. 

 

 



I'm Qualified Level 1

Hi @Melb12,

 

Welcome to the Fido community!

 

I'm sure that's not the experience Fido would want you to have, in order to speak to someone from the Office of the President you will need to request to speak to someone there through customer support and they can escalate the call and someone from the Office of the President will contact you.

 

You can get more info here in regard to the steps to take to help you resolve your problem.