Confused about the plan and one time fee

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I'm a Participant Level 2

Confused about the plan and one time fee

Hi, 

I have been with fido for over ten years and have a small plan with two year term. Today when my contact has come to a week before ending with $0 showing on the upgrade, I went to check out what kind of phones I can upgrade to. Then I noticed there is a one time fee for every phone regardless you are signing up a two year plan or not. I'm a bit confused if this is the new thing or if I should have wait till the date after my plan ends. 

 

Does anyone know?

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Re: Confused about the plan and one time fee

Hi @AdamPolly

 

We do offer some devices at $0 down on two year term with a Small plan Smiley

 

Were you looking at specific devices?

 

On the PHONES & DEVICES page on fido.ca, you should see "$0 with 2-year agreement on a Small plan" at the bottom of the devices in question. (ex: Samsung Galaxy A5)

 

Other models will have an amount to pay on a two year term with a Small plan.



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