Communicate by email or text

[Me150]

I am unable to speak.  At all.  So how do I discuss the late fees I'm not willing to pay. 

My husband called and they tried to upsell him... wouldn't waive the fees.

I am the account holder... DISCUSS WITH ME!!!!  

[Cawtau]

Hello Me150,

Welcome to the community!

  Sorry to hear of your situation. However, you should note these forums are community-driven and not intended as a venue for customer services. We would not have access to customers' accounts nor would we be in any position to assist with your matter.

  Unfortunately, I don't believe Fido offers customer support via email or text message. Regrettably, I'm not sure of an easy solution for your issue. As far as I am aware, they offer Relay services and Sign Language Interpreter Services. If you are not set up for a relay service, you may need to visit a Fido store for assistance.

Hope this helps 😀

Cheers