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Changing esim to a new phone

Apollo2370
I'm a participant level 1
I'm a participant level 1

I am currently using a Fido esim and want to transfer it to a new phone. How do I do it?

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Apollo2370,

 

Welcome to the community!

 

  As far as I am aware, I believe you should be able to transfer an eSIM to another device via your My Account app (see here). It would be important to note that you would need to receive a verification code to your existing eSIM.

 

  Unfortunately, I'm not sure whether there are any charges for transferring an eSIM to another device.

 

Hope this helps 😀

 

Cheers