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Change number, problems

Fido__user
I'm a participant level 2
I'm a participant level 2

Hello,
I can't change my number during 2 days. After choosing the number and pressing "NEXT button" I receive this message: "We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immediate assistance, please call 1 888 481-FIDO (3436) and a customer service representative will be happy to assist you. Thank you and we apologize for any inconvenience."
Can you help me? I would like to do it online and don't pay $35.

Best regards

 

 

***Edited to add labels***

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