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Cant make calls

tupac
I'm a Participant Level 1
I'm a Participant Level 1

Currently in dominican republic and im trying to contact fido but phone wont make calls

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @tupac,

 

That's odd that you're not able to contact us. If you have signal bars on your device and you're not able to place calls, it might be due to a block on your account.

 

I'll send you a PM to look into it. 

 

Just a heads up for the future that for immediate assistance with your account, you can contact us on Social Media.

 

Talk soon!