So I am on a $40 smart plan, 400MB, unlimited text and 300weekday minutes. My recent bill was $138, but it wont let me view why. I know I didnt go over my data, and as for minutes I know I didnt go over, and if I did i never recieved a warning text. I want to view the ebill before I pay but it says the view for fido service charges is unavailable at the moment, but it has been like that for a week and my.bill is due.
Solved! Go to Solution.
Have you tried downloading the PDF version of the invoice?
To view or print your detailed online bill:
- In the "Billing&Payments" section on your Fido.ca "My account" home page, click View Bill then select the month you'd like to review.
- Next, click Save/ Print this bill (PDF) on the right side.
You can view the step by step instructions on how to check your detailed bill and print it on our blog here.
You need to download the application "Adobe reader" to view the PDF invoice. It's possible that it will not work on a smartphone or a tablet.
Let me know if this helps!
Same problem here as EricaKBell. My charge suddenly went up by more than 20% and I can't even acccess the details. I have been able to download my .pdf invoices from Fido for ages and never had any problem. Now I can't even read the details of my obviously over-charged bill ! And I am talking about from my laptop!
Have been a very long-time client of Fido and have been recommending you to my pals simply because I never encounted any billing problems with Fido like I did with the other thieves. This is the very first time I have an invoice problem, and I am really pissed ! Let us at least see the details of the invoice, fod God sake !
I too have tried several times to view andi cannot. Life is too short and I do tha e the time for this or the desire to put my faith in correct billing so ease start mailing me my invoices and I will need to see the last years.