Cancellation of phone plan

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I'm a Participant Level 1
I'm a Participant Level 1

Cancellation of phone plan

Question?? I have less than a year left on my phone plan.

How can cancel the plan and switch to another carrier.

What kind of added charges is fido going add on to make it difficult to leave.

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Former Moderator
Former Moderator

Re: Cancellation of phone plan

Hi @ikm,

 

Sorry to read you're considering leaving us. Is there a particular reason why you would like to make this change?

 

To answer your question, we do not have added charges beside your plan, potentially extra usage and your device subsidy. The device subsidy is the remaining device balance from your 2-year agreement. 

 

With that said, we'd love to review your options. You can contact us here, or we can send you a PM on the Community. 



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