Cancellation of fido account

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Faiyaz1
I'm a Participant Level 1 Faiyaz1
I'm a Participant Level 1

June 2018

Cancellation of fido account

Hi
I left Canada in a hurry about a little more than a month ago and I lost my second phone that had the fido sim in it at a layover airport.I was thinking about transferring my credentials to a new fido sim card but it seems like I won't be returning anytime soon.
I was wondering if I can cancel my current fido account right now.It was a post paid account by the way.
Thanks.

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FidoClaudia
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Moderator

June 2018

Re: Cancellation of fido account

Hey @Faiyaz1,

 

Welcome to the Community!

 

Sorry to learn about your lost phone! 

 

You can definitely cancel an account at any time by reaching one of our agents. You can get in touch through here or we can send you a PM on the Community.

 

Let us know what you prefer Smiley



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