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Can't update payment method

sdfsfffdfkkkllf
I'm a participant level 1
I'm a participant level 1

I'm trying to update my card info for the automatic payment method(same card I was using with experation date update), I  keep getting the following error: Sorry, but this credit card information is invalid. Please check your card and try again.

1 REPLY 1

FidoMoin
Moderator
Moderator

Hello, @sdfsfffdfkkkllf.

 

We appreciate you joining our Community! We understand how important it is to keep your payment details current. This error, even with an updated expiration date, can sometimes happen for a few reasons, like a temporary system hiccup or a small detail in how the card numbers or dates are being entered.

 

Have you tried a different browser? The next best step is to try a different browser or clear the cache and cookies.

 

Please keep us posted if the problems persist.

 

Cheers,
FidoMoin