Can't send or receive MMS

Reply
I'm a Participant Level 1 Milkosaurus
I'm a Participant Level 1

Can't send or receive MMS

I cannot send or receive MMS on my pixel XL. HELP!

Flag this to a Moderator
Message 1 of 3
180 Views
Highlighted
MVP
MVP

Re: Can't send or receive MMS

Hello Milkosaurus,

 

  Welcome to the community!

 

  Have you verified the data setting on your phone is enabled? While you do not necessarily need a data plan, the data setting on the phone needs to be enabled. If you do have a data plan, the data within a MMS does not count against any data allotments.

 

  Have you verified your phone is using the proper APN settings? You can verify those settings here. Since the device is LTE-compatible, it should be using ltemobile.apn.

 

Hope this helps Smiley

 

Cheers



Flag this to a Moderator
Message 2 of 3
173 Views
Moderator
Moderator

Re: Can't send or receive MMS

Hey @Milkosaurus!

 

Has the issue with your MMS been resolved?

 

Let us know.



Flag this to a Moderator
Message 3 of 3
147 Views
Discussion stats
  • 2 replies
  • 181 views
  • 3 likes
  • 3 in conversation