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Can’t do calls and no access to data

Yazeed94
I'm a participant level 1
I'm a participant level 1

I've tried everything can I do to resolve this issue, and I can't even call the support. 

 

3 REPLIES 3

etw3
I'm a participant level 2
I'm a participant level 2

Same the stupid chat tells you to call support when the cell service is down. https://downdetector.ca/status/fido/ There is an outage but Fido won't admit it. I think I'm just going to get a no frills sim and change my provider 

Hello @etw3

 

We certainly don't want you to leave the situation feeling frustrated. Sad Presently, we are not seeing any major outages being reported: Network Help & Outages - Fido We did have an outage affecting some customers earlier in the week, but it was resolved that same day. 

 

If you are still having issues, please try rebooting your device (power it all the way off and back on again) and that should do the trick! Smiley

 

Keep us posted!

 

FidoYasmine

etw3
I'm a participant level 2
I'm a participant level 2

Thanks but I posted this during the outage which Fido refused to awknowledge in real time.