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Can a phone number once blocked be unblocked?

LoisE
I'm a Participant Level 2
I'm a Participant Level 2

I blocked a person years ago. Now I want to unblock. Is there a way to do this?

4 REPLIES 4

FidoPierre
Former Moderator
Former Moderator

Hey @LoisE

 

Can you clarify if the number was blocked from your device settings? Did you block them from calling or texting you?  



LoisE
I'm a Participant Level 2
I'm a Participant Level 2

@FidoPierre ..blocked from calling. I still get text messages. Blocked from.my device.

Hello LoisE,

 

  Welcome to the community!

 

  If you blocked the phone number from your device, you should be able to unblock it from your device as well. What phone are you using? If you go into your Call settings, there should be a section for Reject calls or Block calls. Within that section there should also be a list of rejected or blocked callers. You should be able to then find the number in the list and uncheck or unselect the phone number for blocking.

 

Hope this helps Smiley

 

Cheers


Hey @LoisE

 

This is not a transaction that is done on our end.

 

We can totally block your phone, however we can't simply block an individual number.

 

This must have been done from your settings on your device.

 

Let me know if you have any questions.