Can I upgrade?

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I'm a Participant Level 1
I'm a Participant Level 1

Can I upgrade?

can i upgrade my phone? what is the catch? it says 0 $ if agree to two year term plan, which i'm okay with , but i can't find where it says what i'd pay for the cell phone i chose ( refurbished i phone 8 iin rose pink) or how i'd even pay for it? would charges be added to each bill over many months or something ? added of cousre to the new terms i'd agreed to. 

and how do i know if 'm eligible to upgrade, what are the requirements? 

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Re: Can I upgrade?

Hi @jacquieshambles,

 

Welcome on the Community. Smiley

 

Whenever you look at your options to upgrade on our website, you can toggle between tabs to see the upfront cost and the monthly cost of the plan associated with it. 

 

You also see the device subsidy that comes with your 2-year agreement. You'll notice that the prices of our plans change based on the tab you select (whether Smal, Medium, Large, Extra Large, etc.).

 

To see if you're eligible, simply contact us through any of these methods or we can alternatively send you a PM. 

 

Hope this answers your questions. 

 

 

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Re: Can I upgrade?

Hi @jacquieshambles,

 

Welcome on the Community. Smiley

 

Whenever you look at your options to upgrade on our website, you can toggle between tabs to see the upfront cost and the monthly cost of the plan associated with it. 

 

You also see the device subsidy that comes with your 2-year agreement. You'll notice that the prices of our plans change based on the tab you select (whether Smal, Medium, Large, Extra Large, etc.).

 

To see if you're eligible, simply contact us through any of these methods or we can alternatively send you a PM. 

 

Hope this answers your questions. 

 

 



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I'm a Participant Level 2
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Re: Can I upgrade?

Wondering   if I can upgrade  to a gazsey  note 20 I have the gazsey  s9 right now 

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Re: Can I upgrade?

Hey there @Deannexhannah

 

You can find out if you're still on an ongoing term by accessing your profile on Fido.ca, or directly on your Fido mobile app under the "phone" tab.

 

We've also switched financing options this year, you can find a comprehensive explanation on this thread.All in all, you can definitely upgrade your phone. though if you're still on a tab plan, you'll need to change it to our new Fido Payment Program plans.

 

Hope this helps!



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