Call me when?? It’s been two days but made appt last week to discuss payment for iPhone.

[Suprema]

And monthly charge for service I do not use. No ability to pay phone on app?? Or cancel plane for one number or pause it on the app. No customer response via chatbot. Set up appt a week ago and waited all day Friday. It's Sunday. 
maybe best to stop paying to get a call ??

I have been a customer for over ten years.  Paying through the nose for basic 15 g. I will shop around. Many other companies with at least 24 hour response. 

[FidoAnthony]

Hello @Suprema

That's not what we want to hear. Rest assured, our customer service agents are available to assist you. Feel free to re-contact us via live chat or by calling in here