Blank voicemails

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I'm a Participant Level 2

Blank voicemails

I get a random notification of getting a voicemail (upto 5 times a day) and when i check the voicemail and listen to the new messages its literally just a recording of silence. Nothing is being said. No background noises. When i check my call logs to see who called i have NO MISSED CALLS. So my voicemail is not working properly. I can only hold three voicemails so i really dislike having to delete these "empty" voicemails multiple times a day just so i dont miss calls from work. How can this problem be fixed?

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Re: Blank voicemails

Hey @Caseyinked1

 

Welcome to the Community Smiley 

 

That's definitely odd. You might get a voicemail without seeing a missed call if your phone was off or out of reach. 

 

Have you checked to see if you could find the information on the caller? You should be able to see who left you the message by pressing 5 after you hear the message. This might help in seeing where the messages are coming from. 

 

Let me know!

 

 

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Re: Blank voicemails

Hey @Omid007 !

 

Did you try @FidoPamela's suggestion to see who the messages are from? 



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