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Asking money that fide owe me.

I'm a participant level 1
I'm a participant level 1



I received a message two days ago from fido.the text is:

You never claimed the payment of 136.60 cad that we owe you!

Claim here :

I tried to claim it ,but whenever I did it faced with an error.

please let me know how I can do this prolem.



Senior MVP Senior MVP
Senior MVP

Hello Sbyasami,


  Welcome to the community


  That message is not from Fido. It is fraudulent SPAM targeted at Fido customers. There have been slightly different variations being sent as well (see here, here, and here.... I'm sure there are many more variations too also targeting the other providers). Did you provide any information? If you tried to claim the money by clicking the link, you might consider verifying your account information and possibly changing any passwords.


  The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.


  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.


  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.


Hope this helps 😀