APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Reply
I'm a Contributor Level 1 dGio
I'm a Contributor Level 1

APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Screenshot_20181001-155723.pngScreenshot_20181001-155731.pngScreenshot_20181001-155747.png

 

As you can see by the screen shots if I want to receive picture messages I have to choose the 3G APN

I can select lte and get 4G but then MMSC doesn't work.

 

Why has Android blocked the ability to update APN settings?

 

FIDO update the APN settings so we can use MMSC on our Android 8.1 devices with 4G/LTE!

Google/Android blocking this feature of editing APN is something Apple would do (after being a long time frustrated iPhone user I am very dissapointed to come across this option blocked...)

Accepted Solution

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hello @dGio,

 

Did you try taking the SIM out of the phone and see if it will allow you to edit the APN?

 

I personally experience this issue with a few phones where it was not letting me edit the APN what I did was tap on the burger menu (the 3 dots) hit save went back out then tap on the APN again and I was able to edit it now. 

 

A few times I have to do a network reset first then reboot and did the same steps above in order to edit the APN.

View solution in context
Flag this to a Moderator
Message 1 of 31
7,459 Views
MVP
MVP

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hello again,

 

  Sorry to hear that command code trick did not work for you. I still think it's worth to try a new SIM. Even if this supposed new feature was added to Oreo, there has to be a way for different providers to add their APNs to the phone. Using a newer SIM might allow Fido to push the proper APN(s) to the phone.

 

Aside: How did you get those APNs on the phone? Did you enter them yourself or were they automatically entered for you? What phone do you have? Was MMS working properly using LTE before your phone updated to Oreo? I only ask because I don't remember seeing the fido-core-appl1.apn referred to as GPRS, nor do I remember a ltemobile.apn with username and password...

 

  If a new SIM does not help, the only thing I can think of would be to downgrade the OS and then add or edit the APN(s) as necessary. Re-installing Oreo should then keep the proper APNs. I understand this suggestion is not ideal. You might consider contacting Google to see if they have any suggestions (and to see if this feature can be removed in future versions).

 

Hope this helps :Smiley:

 

Cheers



Flag this to a Moderator
Message 11 of 31
3,621 Views
I'm a Contributor Level 1 dGio
I'm a Contributor Level 1

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Screenshot_20181003-090650.pngWooooohoooo! Fixed!!

Tapped the 3 dots at the top and it reset and now the lte has the proper MMSC listed!  Such an easy fix thank you so much.

 

I'm still really pissed at Google for blocking that feature in Android 8.1

They need to take it out. 

 

Flag this to a Moderator
Message 12 of 31
3,609 Views
I'm a Legend Level 1
I'm a Legend Level 1

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey @dGio,

 

I'm glad it worked for you, sometimes the simplest thing gets overlooked.

Flag this to a Moderator
Message 13 of 31
3,608 Views
I'm a Contributor Level 1 dGio
I'm a Contributor Level 1

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Oh and no I didn't take the sim out, I just went to settings for the APN and tripple clicked the 3 dots

Flag this to a Moderator
Message 14 of 31
3,607 Views
I'm Experienced Level 1
I'm Experienced Level 1

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

hi

i would get new sim, and make sure to get assistance from fido sales people to confirm apn settings, you should be good to go.

i had to get new sim card for my s9+ to get the wifi calling / voiceLTE to work , with the apn settings confirmation as well from the nice staff at Fido store in west edmonton mall.

Flag this to a Moderator
Message 15 of 31
3,556 Views
I'm a Contributor Level 1 dGio
I'm a Contributor Level 1

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

My phone updated via FOR A today and the APN settings are fubard again.

 

I pulled the Sim, tried resetting it, tried restore to default (which worked last time) nothing helped.

 

The Fido MMS APN has the correct settings for MMSC but I can't select it.

 

As you can see my list of APN has changed, were does this come from and how do I fix it? Is this a problem with my new firmware or an old Sim or what? Pressing the three dots and reset to default fixed it last time but not now....

 

Screenshot_20181026-164624.png

 

Screenshot_20181026-164636.png

 

Flag this to a Moderator
Message 16 of 31
2,525 Views
Moderator
Moderator

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey @dGio

 

I am sorry to see that you're having issues with the APN settings again! Since you've tried the steps again and nothing works, I'll send you a PM so we can take a loon into this together.

 

Chat soon Smiley



Flag this to a Moderator
Message 17 of 31
2,511 Views
I'm a Contributor Level 2 cbsewell
I'm a Contributor Level 2

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

I know this is an old thread, but the exact same thing happened on my phone.  The screenshots are identical and the problem is also identical: MMS only on 3G network, no way toadd or edit APNs. Only resetting the network didn't help for me, even temporarily.

 

Now I have a new phone and am stuck with the original APN screen. I suppose if I get an update, I'll get the new list of APNs, also wrong.

 

The APNs are provided by the phone manufacturer from a database of APNs, not pushed down by Fido. Your update from the phone manufacturer gave you an updated database, which was unfortunately still wrong.

Flag this to a Moderator
Message 18 of 31
1,970 Views
Moderator
Moderator

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey @cbsewell! Hope your doing well. Smiley

 

I'm sad to read that you've run into the same problem as another one of our users. I'll send you a PM to see if we can help you fix this.

 

Talk to you soon!



Flag this to a Moderator
Message 19 of 31
1,957 Views
I'm a Participant Level 3 brewmaster
I'm a Participant Level 3

Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

I am haing the exact same issue. I cannot edit the APN settings on my new phone to get MMS working! Extremely frustrating. My settings look exactly the same as the image the OP put up. Is there a fix yet? Please Fido, don't leave this alone. There are many of us with the same issue. 

 

Kelvin

Flag this to a Moderator
Message 20 of 31
1,653 Views