APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

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I'm a Contributor Level 1 dGio
I'm a Contributor Level 1

APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Screenshot_20181001-155723.pngScreenshot_20181001-155731.pngScreenshot_20181001-155747.png

 

As you can see by the screen shots if I want to receive picture messages I have to choose the 3G APN

I can select lte and get 4G but then MMSC doesn't work.

 

Why has Android blocked the ability to update APN settings?

 

FIDO update the APN settings so we can use MMSC on our Android 8.1 devices with 4G/LTE!

Google/Android blocking this feature of editing APN is something Apple would do (after being a long time frustrated iPhone user I am very dissapointed to come across this option blocked...)

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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hello @dGio,

 

Did you try taking the SIM out of the phone and see if it will allow you to edit the APN?

 

I personally experience this issue with a few phones where it was not letting me edit the APN what I did was tap on the burger menu (the 3 dots) hit save went back out then tap on the APN again and I was able to edit it now. 

 

A few times I have to do a network reset first then reboot and did the same steps above in order to edit the APN.

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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey there @brewmaster! I hope your doing well. Smiley

 

Just to confirm, have you tried all the troubleshooting noted above?

 

Let us know.



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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey @brewmaster!

 

Were you able to get this sorted out?

 

Let us know what worked for you!



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I'm a Participant Level 3 brewmaster
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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

I have tried all the troubleshooting. The only way to get MMS messaging working is to select 3G only. The APN settings are incorrect and are not editable. We NEED to change the APN settings in order to get it working or Fido needs to supply the correct settings via push.

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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey there @brewmaster!

 

Can you try to create a new APN with the following settings? Everything that I have left blank, you need to leave it to your phone's default.

 

Name: Fido 2
APN: internet.fido.ca
Proxy:
Port:
Username: fido
Password: fido
Server:
MMSC: http://mms.fido.ca
MMS proxy:
MMS port: 80
MCC: 302
MNC: 370
Authentication type: 
APN Type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
APN PPP phone number: Not Set

 

Try that, restart your phone, and tell us if it did anything for you.

 

 

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I'm a Participant Level 3 brewmaster
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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE


@FidoPhilP wrote:

Hey there @brewmaster!

 

Can you try to create a new APN with the following settings? Everything that I have left blank, you need to leave it to your phone's default.

 

 

 


LOL. Apparently you haven't read the entire thread. Or any of it. The point is that the apn settings are not editable and you cannot create a new one. With the Sim card removed the apn settings do not even show. With the Sim card inserted there in no option for a new apn. 

 

Kelvin

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Re: APN Settings Need Update Android 8.1 MMSC on 3G only no MMSC on LTE

Hey @brewmaster,

 

Sorry about the confusion and thanks for the clarification!

 

I'll send you a PM to take a closer look into this.

 

Keep an eye on your inbox, talk soon!

 

 

 

 

 

 



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