+$5 extra base charge on one of my phones since June 2018

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I'm a Participant Level 2 Zapdos
I'm a Participant Level 2

+$5 extra base charge on one of my phones since June 2018

Hi...

I have automatic monthly payments, but today, I opened up my bill and noticed that there is an additional $5 charge on one of my phones since June 2018. It has always been $28.00/mo (with taxes), but for some reason, the base cost went up $5!

 

It used to be:

 

Phone 1: $28.00/mo

$25.00 (base)

$3.00 (tax)

 

Phone 2: $25.20/mo

$25.00 (base)

-$2.50 (additional line credit)

$2.70 (tax)

 

Total: $53.20

 

========

 

Billing since June 2018:

 

Phone 1: $33.60/mo

$30.00 (base)

$3.60 (tax)

 

Phone 2: $35.80/mo

$25.00 (base)

$5.00 (Preferred International Rates)

-$2.50 (additional line credit)

$3.30 (tax)

 

Total: $69.40

 

How did this happen?!

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Re: +$5 extra base charge on one of my phones since June 2018

Hey @Zapdos

 

I'll send you a PM so we can take a look at this together.

 

Talk to you soon!



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