3G Service interruption + charges

[SauloSatoshi]

The 3G service will be interrupted and they will charge $3 for those who remain using it. I got a message saying they will charge a one-time $75 3G administrative charge.

Are they charging the $3 monthly plus the one-time $75? Or the $3 monthly will actually be charged one-time?

[Cawtau · Accepted solution]

Hello SauloSatoshi,

Welcome to the community!

  Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we know all of the details of those charges.

  My assumption was that those fees were intended to incentivise customers to upgrade their devices. Fido/Rogers intends on decommissioning the UMTS/WCDMA network July 2025. After the '3G' sunset, I would not expect customers to be able to use their devices on that network anymore. While Fido/Rogers appears to be the first of the Canadian mobile providers to do so, the other providers also intend on decommissioning their '3G' networks by the end of 2025 (see here).

  If you would like to go over your options, you would need to contact customer service.

Hope this helps 😀

Cheers