30 day return policy should be longer

[Ash333]

I got a Samsung S24 FE (CPO) on around April 14...it's was delivered via a courier....when I set up the phone I noticed issues...but figured I'd give it a chance...well I have and it's a bad bad device, slow charging & battery draining quick (it's even gotten worst since the update to Android 15 UI7)....I regret getting this device....I shouldn't as a customer go through the hassle of figuring out how to fix the issues nor should I go through the hassle of contacting the device manufacturer...we pay a lot of money for being Fido customers...I want to return the device not a replacement of the same device....we should be be allowed to have customer satisfaction guarantees (or buyers remorse)  of more than 30 days considering the prices we pay....& lack of customer service.

[FidoCorey]

Hello @Ash333,

Thank you for your feedback on our Buyer's Remorse return window. The time we provide gives our customers ample amount of time to discover manufacturer defects or if they simply do not like the device.

At this stage, you are only eligible to have the device replaced/repaired under the manufacturers warranty. 

~FidoCorey