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168 credit

rhyza
I'm a contributor level 1
I'm a contributor level 1

When I called fido customer service to inquire about phones for an upgrade..blah blah blah.. they said that there is an ongoing offer of $168 credit to my bill if i want to upgrade and  if I do it online . So I did it online and was expecting to get the 168 credit so I don't have to pay the $120 dollar for the phone that i just got but after waiting I didn't get the credit so I called fido again and was inform that I didn't get the credit because  I kept my old plan. They didn't mention that when I called that i needed to change my plan too..Im so disappointed fido! you should tell all the details to us and not skip the part that we needed to change our plans for us to avail the credit. 

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