10gb plan, phone only has 2gb

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I'm a Participant Level 1 comeonchelsea
I'm a Participant Level 1

10gb plan, phone only has 2gb

the plan is for 10gb a month, but my phone's data usage and the plan info on the fido app both show only 2gb available. Is this because I haven't paid the first bill yet?

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Re: 10gb plan, phone only has 2gb

Hello @comeonchelsea,

 

Welcome to the community!

 

When did you sign up for this plan?

It's possible that your first month only has 2 GB before your actual bill cycle begins. 

 

Let us know if this answers your question.

 

 

 

 



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